Keeping your vacation rental property spotless is one of the most important aspects of owning a vacation rental. A stay can easily be ruined if the space is dirty. In order to speed up the turnover time between guests, owners who live remotely find that hiring a cleaning service is a necessary step.
Knowing where to start is sometimes confusing for first-time property owners. We hope these tips help to make the process simpler for you.
Use Your Network– Ask trusted locals for recommendations. This is always the most surefire way to find a service provider. Sometimes your HOA can give you names of trusted companies as well. This word-of-mouth recommendation can give you tips for working with specific companies, tip you off to any red flags, and know who exactly to avoid when hiring a cleaning company for your rental property.
Read Reviews- If you don’t have the luxury of asking local friends for recommendations, it’s a great idea to scour internet reviews for local companies. These can be telling and give you better information than just simply looking at websites for providers.
Ask for References and Licenses- Speaking to other clients could prove helpful if you’re hiring someone for the first time. Don’t be afraid to ask for some references. It’s also a great idea to ask if the company is licensed and insured. Keeping things above board will give you peace of mind when you aren’t around.
Ask About Availability- Is the housekeeper a single person? Do they have a team of cleaners? This is important to ask, because you don’t want to get caught in a bind between bookings due to a cleaner who isn’t available to do the job. If you find that your cleaning company doesn’t have a backup option, it’s a great idea to find your own backup housekeeper just in case.
Ask About Extras- Unless you live locally, you’ll likely need someone to keep an eye on your rental property. A good housekeeper can do things like replace dead lightbulbs, etc. It’s important to also know that they’re prepared to do little extras for guests. If you have a welcome gift bag, are they willing to help with setup? These extras make your rental stand out, and they need to be done by someone between bookings.
Consider Cleaning Products- You may feel that a certain type of cleaning products are important to you. If you would prefer unscented or non-toxic cleaning products for your rental, it’s a great idea to speak to the cleaning company to see if they’re open to using specific types of products.
Inspect When Possible- It’s a great idea to take a peek regularly after the housekeeper visits. There are a variety of things that may get missed regularly. Stopping by when you’re in the area is a great idea to ensure your cleaning company is keeping up their end of the bargain.
We know finding a professional service such as a housekeeper can feel daunting to an owner. We hope these tips can give you a great place to start in your dealings with a cleaning company. We’d love to hear your favorite tips for hiring this type of service for your own rental property.